Privacy Policy

Effective date: August 26, 2026

UK Calling respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit ukcalling.ca, join our email list, enter a promotion or contest, contact us, or otherwise interact with UK Calling.

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1. Information We Collect

Depending on how you interact with us, we may collect:

• Your name

• Your email address

• Your telephone number, if you choose to provide it

• Your city, nearest city or geographic area

• Information you include in forms or messages

• Your email subscription and consent preferences

• Contest or promotional-entry information

• Technical information such as your IP address, browser type, device information, referring pages and activity on our website

• Cookie identifiers and information collected through analytics and advertising technologies

Please do not submit sensitive personal information through our website forms.

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2. How We Collect Information

We collect information:

• Directly from you when you complete a form, join our mailing list, enter a promotion or contact us

• Automatically through cookies and similar technologies when you use our website

• From service providers that help us operate our website, email list, advertising and events

• From ticketing platforms or event partners when permitted by law and consistent with the consent or notice provided to you

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3. How We Use Your Information

We may use personal information to:

• Send advance ticket access, ticket offers, show announcements and subscriber-only extras

• Administer contests, promotions and ticket giveaways

• Contact winners and confirm eligibility

• Respond to questions, booking requests and other communications

• Understand where our audience is located and determine potential show markets

• Operate, maintain and improve our website

• Measure website traffic and the effectiveness of our advertising

• Maintain subscription, consent and unsubscribe records

• Prevent fraud, misuse or security incidents

• Meet legal, regulatory, accounting and recordkeeping requirements

We will not use your personal information for a materially different purpose without providing appropriate notice and obtaining consent where required.

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4. Email Marketing

We send marketing emails to people who have consented to receive them or where otherwise permitted by applicable law.

These emails may include advance ticket access, special ticket offers, show announcements, contests and occasional extras available only to subscribers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting info@ukcalling.ca. Unsubscribing from marketing will not prevent us from sending communications that are necessary to administer a contest, complete a transaction or respond to a request you made.

UK Calling follows Canada’s Anti-Spam Legislation, commonly known as CASL, and applicable U.S. commercial-email requirements, including the CAN-SPAM Act.

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5. Contests and Promotions

When you enter a contest or promotion, we use the information you provide to administer the promotion, verify eligibility, contact winners and award prizes.

Entering a contest does not automatically subscribe you to marketing emails unless you provide consent to receive them. Where a contest includes a mailing-list opt-in, that choice will be clearly disclosed.

Additional contest rules may apply and will be presented with the relevant promotion.

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6. Cookies, Analytics and Advertising

Our website is hosted through Wix and may use cookies and similar technologies necessary for security, functionality, analytics and advertising.

These technologies may collect information about your device, browser, IP address and interactions with the website. We may use this information to understand website traffic, improve the site, measure advertising performance and show more relevant advertising.

Some cookies are placed by third-party service providers. Depending on the services enabled on our website, these providers may include Wix, analytics providers and advertising platforms such as Meta or Google.

Where required, you can manage non-essential cookies through the cookie controls available on our website. You may also restrict cookies through your browser settings, although doing so may affect how parts of the website function.

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7. How We Disclose Information

UK Calling does not sell, rent or share personal information or mailing lists with third parties for their own marketing purposes.

Personal information may be processed by trusted service providers solely to help us operate our website and mailing list. For example, Wix processes information submitted through our website and forms, and our email service provider processes subscriber information to deliver emails on our behalf.

These service providers are permitted to process personal information only as necessary to provide services to UK Calling, subject to their agreements, privacy policies and applicable law.

We may also disclose information where required by law, legal process or a lawful government request, or where reasonably necessary to protect the rights, safety or security of UK Calling, our subscribers or others.

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8. Ticketing and External Websites

Our website contains links to external ticketing platforms, venues, merchandise providers and other third-party websites.

When you follow an external link or purchase tickets from another provider, that provider collects and processes your information under its own privacy policy. UK Calling does not control the privacy, security or data-handling practices of external websites. We encourage you to review their policies before providing personal information.

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9. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including maintaining consent and unsubscribe records and meeting legal or business requirements.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration or misuse.

No website, email service or electronic storage system can be guaranteed completely secure.

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10. Storage and Processing Outside Your Region

UK Calling is based in Ontario, Canada. Our service providers may store or process information in Canada, the United States or other jurisdictions.

When information is processed outside your province, state or country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies or government authorities in accordance with local law.

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11. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• Ask whether we hold personal information about you

• Request access to the personal information we hold

• Ask us to correct inaccurate or incomplete information

• Request deletion of certain personal information

• Withdraw consent, subject to legal or contractual restrictions

• Unsubscribe from marketing communications

• Request information about how we use or disclose your information

• Opt out of certain targeted advertising, sales or sharing where applicable

• Make a privacy complaint without being discriminated against for exercising your rights

To exercise a privacy right, contact info@ukcalling.ca. We may need to verify your identity before completing a request. Some rights are subject to legal exceptions, and certain information may need to be retained for legal, security or recordkeeping purposes.

Authorized agents may submit requests where permitted by applicable U.S. state law. We may request proof of the agent’s authority and verification of the consumer’s identity.

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12. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights under their state privacy laws. These may include rights to know, access, correct or delete personal information and to opt out of its sale, sharing or use for targeted advertising.

UK Calling does not sell personal contact information or mailing lists for money. If you wish to opt out of advertising-related sharing or targeted advertising, use the cookie controls on our website, where available, or contact info@ukcalling.ca with the subject line U.S. Privacy Request.

We will honour applicable privacy rights based on the law governing the request. We will not unlawfully discriminate against you for exercising those rights.

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13. Children’s Privacy

Our website and mailing list are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate parental consent. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

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14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, services or legal obligations.

The current version will be posted on this page with its effective date. If we make material changes, we will provide additional notice where appropriate.

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15. Contact UK Calling

Questions, requests or complaints concerning privacy may be directed to:

Jarrod Ross
Privacy Contact, UK Calling
Email: info@ukcalling.ca
Website: ukcalling.ca

We will review and respond to privacy questions and complaints within a reasonable period and in accordance with applicable law.